S8080 Blog

This Christmas I managed to get everything online or from my local shops in Mumbles, it wasn’t until Wednesday 17th that I decided to get my wine online – Chris said Waitrose were cool so I gave gave them a whirl.

I must admit was impressed – the process just seemed effortless, I didn’t have to think and before I knew it it was all done – which made me think… why was it good?

What I liked:

• It didn’t make me set up a password and an account so it was fast
• It told me why they wanted my email
• It told me how many steps there where and showed my progress
• It told me what the required information was in the standard way
• The next button was obvious (big and colourful) the back button was there but understated
• I didn’t really have to read the forms just a quick scan
• I did the whole order in a few minutes on my laptop in front of the TV one evening

What I didn’t like:

• Having to give my date of birth to prove I was over 18

and yes my wine arrived the next day – hopefully I’ve picked some nice bottles!